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OUTCOMES — ACROSS PRACTICE AREAS AND GEOGRAPHIES

Case Results —
What We Have Recovered,
Defended, and Won.

Across GST refund recovery, audit defence, SCN proceedings, wrongly denied ITC, and appellate matters — these are the outcomes we have achieved for businesses across India. Every figure is a real result. Every case is an anonymised representation of an actual mandate.

All matters are presented in anonymised form to protect client confidentiality. Client identities, specific business details, and identifying transaction particulars have been withheld. Amounts, timelines, and outcomes represent actual results from completed mandates handled by the Vertax Partners practice.
₹120Cr+
TOTAL REFUNDS RECOVERED
500+
MATTERS COMPLETED
18+
STATES — PAN INDIA
₹85Cr+
DEMANDS DROPPED / REDUCED
94%
FAVOURABLE OUTCOME RATE
FILTER BY
FEATURED MATTER
ALL MATTERS
IGST REFUND Kerala — Textile Exporter
₹2.8 Crore IGST Refund Recovered After Shipping Bill Amendment and Rejection Reversal
GARMENT MANUFACTURER & EXPORTER · 3 FINANCIAL YEARS
Client had accumulated IGST refund entitlements across three financial years — shipping bills had been filed but refunds were rejected citing GSTR-1 mismatch and invoice value discrepancies. The client's prior consultant had not pursued the rejection. We filed amended GSTR-1 data, corrected shipping bill details through ICEGATE, and refiled RFD-01 applications with complete reconciliation for each year within the 2-year limitation period.
OUTCOME
All three years' refund applications sanctioned in full. ₹2.8 crore credited across three tranches. No further department objections raised.
₹2.8 Cr
IGST REFUNDED
Rule 96GSTR-1 AmendmentRejection Reversal
INVERTED DUTY REFUND Karnataka — Footwear Manufacturer
₹1.45 Crore ITC Refund Under Rule 89(5) — 90% Provisional Payout Secured Within 18 Days of Filing
FOOTWEAR MANUFACTURER · FY 2024–25
Client was manufacturing footwear priced below ₹1,000 MRP — attracting 5% GST on output against 12–18% GST on raw material inputs. ITC had accumulated over ₹1.45 crore across the year. Prior refund claims had been rejected twice due to incorrect Net ITC computation — input services were being included in the formula. We recomputed the claim using the amended Rule 89(5) formula with inputs-only Net ITC and the proportionate deduction mechanism, and filed with Statement 1 documentation completed in full.
OUTCOME
90% provisional payout of ₹1.30 crore credited to bank within 18 days of filing. Balance 10% (₹14.5 lakhs) sanctioned after verification. Full refund received within 47 days.
₹1.45 Cr
ITC REFUNDED
Rule 89(5)90% ProvisionalInputs-Only ITC
EXPORT OF SERVICES REFUND Kerala — IT Services Company
₹78 Lakh ITC Refund Secured After Intermediary Classification Rejected by Appellate Authority
IT SERVICES COMPANY · EXPORT TO US CLIENT
Client was providing software development services to a US technology company and had been filing refund claims under LUT since 2022. The refund sanctioning officer rejected the claims on the ground that the client was an intermediary under Section 13(8)(b) — since the client coordinated with the US principal's customer in some aspects of delivery. We challenged the classification, established that the client was supplying services on its own account and the coordination was incidental to independent service delivery, and filed a detailed reply with the contract structure and judicial precedents distinguishing intermediary from principal supplier.
OUTCOME
Appellate Authority accepted our classification argument. Refund rejection order set aside. ₹78 lakh ITC refund sanctioned in full across two financial years.
₹78 L
ITC REFUNDED
Sec 13(8)(b)IntermediarySection 107 Appeal
AUDIT DEFENCE Kerala — Trading Company
Section 65 Audit — All Six Findings Rebutted. No Demand Issued.
TRADING COMPANY · TURNOVER ₹28 CRORE · FY 2021–22 & 22–23
Client received Form ADT-01 notice covering two financial years. The audit findings communicated in ADT-02 raised six issues — ITC on ineligible expenses, GSTR-1 vs GSTR-3B output variance, RCM non-discharge on two service categories, and HSN rate misclassification on one product line. We prepared a paragraph-wise reply to each finding with statutory extracts, documentary evidence, and CBIC circular support. The HSN classification finding was defended using CBIC classification circular and a prior AAR ruling from the same state.
OUTCOME
All six findings accepted at the personal hearing. No Show Cause Notice issued. Audit closed without any demand. Client achieved full resolution at the audit reply stage itself.
₹0
DEMAND ISSUED
ADT-02 Reply6/6 Findings RebuttedNo SCN
AUDIT DEFENCE Tamil Nadu — Agro Processing
Pre-Audit Internal Review Identifies ₹34 Lakh Exposure — Voluntary Payment Eliminates Penalty
AGRO PROCESSING COMPANY · PRIOR TO AUDIT COMMENCEMENT
Upon receiving ADT-01, client engaged us before the audit commenced. Our rapid pre-audit review identified ₹34 lakh in ITC availed on blocked credit categories (Section 17(5)) across two years that were likely to be raised as findings. We advised voluntary payment of the tax and interest before the audit commenced — under which no penalty is applicable. The voluntary payment was made in full with interest computed precisely for each period.
OUTCOME
Department acknowledged voluntary payment during audit. No penalty levied on the voluntarily paid amount. Remaining audit findings limited to minor documentation issues — all resolved at ADT-02 reply stage.
₹0
PENALTY SAVED
Pre-Audit ReviewVoluntary PaymentSec 17(5)
SCN & DEMAND Kerala — Real Estate
₹62 Lakh SCN on ITC — Demand Dropped in Full at Personal Hearing on Limitation Ground
REAL ESTATE DEVELOPER · FY 2018–19
Client received a Section 73 SCN for FY 2018–19 — the notice was issued in January 2024, which we computed to be beyond the 3-year limitation period measured from the due date of the GSTR-9 annual return for FY 2018–19. The SCN was for alleged wrongly availed ITC on construction materials. We led the reply with the limitation ground under Section 73(10) — establishing the exact due date of the annual return and demonstrating that the SCN issuance date fell outside the permissible 3-year window.
OUTCOME
Adjudicating authority accepted the limitation argument at the personal hearing. SCN dropped entirely on limitation grounds. No assessment of merits required. Demand of ₹62 lakh plus 10% penalty dropped in full.
₹68 L
DEMAND + PENALTY DROPPED
Section 73(10)LimitationFull Drop
SCN & DEMAND Karnataka — Pharma Distributor
₹1.1 Crore RCM Demand — Liability Accepted on Partial Grounds, Balance Dropped. Section 74 Not Invoked.
PHARMACEUTICAL DISTRIBUTOR · FY 2020–21 TO 2022–23
Client had not discharged RCM on GTA (Goods Transport Agency) services and security services across three financial years. Department raised demand of ₹1.1 crore including penalty under Section 74 (fraud allegation). We challenged the Section 74 invocation — non-discharge of RCM due to a misunderstanding of applicability is not fraud. On merits, GTA liability was accepted. Security services RCM challenged on the basis of exemption notifications applicable to the specific arrangement. Voluntary payment of GTA liability with interest was made before reply.
OUTCOME
Section 74 not invoked — matter proceeded under Section 73. Security services liability dropped on merits. Total demand reduced from ₹1.1 crore to ₹31 lakh (GTA tax + interest). 10% penalty only on ₹31 lakh — ₹3.1 lakh versus ₹1.1 crore penalty originally threatened.
₹79L
NET SAVING vs ORIGINAL DEMAND
RCMGTASec 73 vs 74
APPEAL Kerala — Construction Sector
Section 107 Appeal — Adjudication Order Confirming ₹44 Lakh ITC Demand Reversed by Appellate Authority
CONSTRUCTION CONTRACTOR · FY 2019–20
Adjudicating authority had confirmed a demand for ₹44 lakh ITC wrongly availed on works contract inputs — holding that ITC on materials used in works contract services is blocked under Section 17(5)(c). Client had used the materials in construction of commercial property for a business client — not in the construction of his own immovable property. We filed an appeal under Section 107, arguing that the Section 17(5)(c) restriction applies only to ITC on construction for the taxpayer's own account — not on inputs used in a taxable works contract supply to another registered person.
OUTCOME
Appellate Authority accepted the distinction. Adjudication order reversed. Full ITC of ₹44 lakh restored. Pre-deposit of ₹4.4 lakh refunded with interest.
₹44 L
DEMAND REVERSED ON APPEAL
Section 107Sec 17(5)(c)Works Contract
DEPT APPEAL DEFENCE Tamil Nadu — Service Exporter
Department's Appeal Against Sanctioned Refund of ₹92 Lakh — Defended and Dismissed
IT SERVICES EXPORTER · EXPORT OF SERVICES REFUND
Client had obtained a sanctioned refund of ₹92 lakh for export of services under LUT. Six months after sanction, the department filed an appeal before the Appellate Authority — contending that the client was an intermediary under Section 13(8)(b) and the refund should not have been granted. Client was unaware that the department had filed an appeal and came to us after receiving notice of the hearing. We filed a comprehensive counter, reiterated the classification arguments, and relied on the GSTN portal evidence, contract terms, and FIRA documentation.
OUTCOME
Appellate Authority dismissed the department's appeal. Original refund sanction order upheld in full. ₹92 lakh refund protected against department challenge.
₹92 L
REFUND PROTECTED
Dept AppealSec 107(2)Refund Defence
CROSS-BORDER ADVISORY NRI — UAE Based
NRI Advisory — RCM Liability Restructured. ₹18 Lakh Voluntary Compliance. Potential ₹1.2 Crore Exposure Closed.
NRI BUSINESS OWNER · ADVISORY INCOME FROM INDIA
An NRI based in UAE who held advisory roles with two Indian companies — receiving monthly advisory fees — came to us after one of the Indian companies received a GST audit notice. Our review established that the Indian companies had not discharged RCM on the advisory fees paid to the NRI over four years. The total RCM liability with interest across both companies for four years was computed at ₹18.2 lakh. We structured a voluntary compliance plan — both companies paid the RCM with interest and filed amended GSTR-3B returns before the audit progressed further.
OUTCOME
Voluntary payment of ₹18.2 lakh with interest made across both companies. Audit findings on RCM grounds closed without penalty. Potential penalty exposure of ₹1.2 crore (100% under Sec 74) eliminated through proactive compliance.
₹1.2Cr
PENALTY EXPOSURE CLOSED
NRIRCMVoluntary Compliance
GST HEALTH CHECK Kerala — FMCG Distributor
Annual Health Check Identifies ₹41 Lakh ITC Risk and ₹22 Lakh Unclaimed Refund Opportunity
FMCG DISTRIBUTION COMPANY · FY 2023–24 REVIEW
Client engaged us for an annual GST Health Check before GSTR-9 filing. Our review identified ₹41 lakh of ITC availed on ineligible expenses across the year — primarily food and beverage expenses classified under blocked credits, and ITC on vehicle maintenance availed in full without applying the business use restriction. Separately, the review identified ₹22 lakh of unclaimed ITC refund on export of goods that the client was entitled to but had not claimed — still within the 2-year limitation window.
OUTCOME
₹41 lakh ITC reversed voluntarily with interest — no penalty applicable. ₹22 lakh export refund application filed and sanctioned within 60 days. Net position: refund recovered exceeded ITC reversal cost by ₹14 lakh after interest.
₹22 L
NET REFUND RECOVERED
Health CheckITC ReversalRefund Recovered
BY PRACTICE AREA
Results Across Every Practice Area
IGST & ITC REFUNDS
₹80Cr+
Recovered across goods exporters, service exporters, and inverted duty manufacturers
SCN & DEMAND DEFENCE
200+
SCN matters — full drops, partial drops, penalty reductions, and quantum rebuttals
SECTION 65 AUDIT
150+
Audit defence matters — majority closed at ADT-02 reply stage without escalation to SCN
APPEALS & GSTAT
85+
First and second appeals — Appellate Authority, GSTAT, and High Court representations
NRI & CROSS-BORDER
50+
NRI advisory, OIDAR compliance, intermediary classification opinions, and RCM restructuring
WHY THESE RESULTS
What Drives Consistent
Outcomes Across Matters

Every result documented above has a specific legal reason behind it — a limitation argument that was identified before the reply was filed, a Section 74 invocation that was challenged before the demand was accepted, a formula that was recomputed before the refund was filed. The results follow from the approach — not from luck.

01
Jurisdiction before merits — always
Every SCN and demand is first assessed for jurisdictional validity — limitation period, competence of officer, correct section invoked. A matter won on jurisdiction costs the client nothing on merits.
02
Counter-computation on every demand
The department's demand quantum is never accepted at face value. We recompute every demand from source data — and the correct figure is almost always lower than the department's estimate.
03
Penalty reduction as a parallel strategy
Even where some tax liability exists, the applicable penalty section — and its rate — is always actively managed. Reducing a 100% Section 74 penalty to a 10% Section 73 penalty is often the highest-value outcome achievable.
04
Voluntary compliance before any notice
Where a liability exists and no notice has arrived, voluntary payment eliminates penalty entirely. We advise this route where the liability is clear and the notice risk is real — before the notice removes the option.

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